Terms of service
BUCKHEAD EXOTIC RENTALS LLC
TERMS & CONDITIONS OF RENTAL
AGREEMENT & ACCEPTANCE
These Terms & Conditions (“Agreement”) govern all rentals, reservations, vehicle use, payments, deposits, services, and transactions provided by Buckhead Exotic Rentals LLC (“Buckhead,” “Company,” “we,” “us,” or “our”).
By making any payment, reserving a vehicle, signing electronically, accepting delivery, taking possession of, operating, or otherwise using any vehicle or service provided by Buckhead Exotic Rentals LLC, the renter (“Renter,” “you,” or “your”) confirms that they have read, understood, and agree to be legally bound by this Agreement in full.
This Agreement supersedes all prior communications, contracts, invoices, agreements, advertisements, emails, text messages, verbal statements, negotiations, promises, or representations unless expressly confirmed in writing by Buckhead Exotic Rentals LLC.
ELIGIBILITY & AGE REQUIREMENTS
Drivers 25 years of age or older may rent without surcharge.
Drivers under 25 years of age may be permitted subject to approval and may incur a $250 Under-25 Driver Fee per rental.
All drivers must:
• Hold a valid driver’s license
• Meet insurance requirements
• Be approved in writing by Buckhead Exotic Rentals LLC
Buckhead Exotic Rentals LLC reserves the right to approve or deny any renter or driver at its sole discretion.
DRIVER’S LICENSE & IDENTIFICATION
Driver’s licenses must remain valid throughout the rental period.
International renters must provide:
• A valid driver’s license from their country of residence
• A valid International Driving Permit if required
Buckhead Exotic Rentals LLC may preserve, copy, retain, and utilize identification documents, insurance documents, payment records, communications, and related information for verification, compliance, fraud prevention, collection, legal enforcement, and recordkeeping purposes.
INSURANCE REQUIREMENTS
The renter must maintain valid full coverage automobile insurance including:
• Liability
• Collision
• Comprehensive coverage
Insurance must apply to exotic, luxury, specialty, or high-value vehicles.
If renter insurance cannot be verified, becomes invalid, lapses, or fails to cover the rented vehicle, Buckhead Exotic Rentals LLC may:
• Cancel the reservation
• Refuse vehicle release
• Recover the vehicle
• Require additional coverage
Optional protection products may be offered subject to approval and availability.
VEHICLE CONDITION, INSPECTION & ACCEPTANCE
Before operating the vehicle, the renter must inspect and document the condition of the vehicle using time-stamped photos or videos including:
• Exterior
• Interior
• Wheels and tires
• Windshield and glass
• Fuel level
• Mileage
• Existing damage or warning lights
By accepting or operating the vehicle, the renter acknowledges:
• The vehicle was accepted as-is
• The vehicle condition was satisfactory
• The renter had adequate opportunity to inspect the vehicle
Any damage discovered after return is presumed to have occurred during the rental period unless documented before departure.
Failure to document pre-existing conditions before departure waives the renter’s right to dispute post-rental damage claims.
DAMAGE, LOSS & STRICT LIABILITY
The renter is fully responsible for any damage, theft, impairment, destruction, reduction in value, mechanical issue, cosmetic issue, or loss occurring while the vehicle is under their possession, care, custody, or control regardless of fault.
The renter shall be financially responsible for:
• Repair or replacement costs
• Diminished value
• Loss of use
• Administrative fees
• Towing and storage fees
• Attorney’s fees
• Collection costs
• Recovery expenses
• Any related costs arising from use or possession of the vehicle
AUTHORIZED DRIVERS ONLY
Only drivers approved in writing by Buckhead Exotic Rentals LLC may operate the vehicle.
Unauthorized operation may result in:
• Immediate termination
• Vehicle recovery
• Additional charges
• Legal action
• Denial of insurance coverage
The renter remains fully responsible regardless of who operates the vehicle.
ADDITIONAL DRIVERS
Additional drivers must:
• Meet eligibility requirements
• Provide a valid license
• Meet insurance requirements
• Be approved in writing
Additional Driver Fee:
$50 Per Day Per Additional Driver
unless otherwise agreed in writing.
PAYMENTS & AUTHORIZATION
Accepted payment methods may include:
• Credit cards
• Approved debit cards
• ACH transfers
• Wire transfers
• Zelle
• Other approved electronic payment methods
By submitting payment, the renter authorizes Buckhead Exotic Rentals LLC to charge any valid payment method on file for:
• Rental charges
• Damages
• Traffic violations
• Cleaning fees
• Smoking fees
• Fuel charges
• Mileage overages
• Late return charges
• Administrative fees
• Collection costs
• Any unpaid amounts owed under this Agreement
Buckhead Exotic Rentals LLC reserves the right to deny, discontinue, limit, or reject any payment method at its sole discretion.
PAYMENT PROCESSING HOLDS, DUPLICATE PAYMENTS & ALTERNATIVE PAYMENT METHODS
The renter acknowledges and agrees that Buckhead Exotic Rentals LLC does not control delays, freezes, pending statuses, reserve holds, ACH reviews, compliance reviews, fraud reviews, processor restrictions, banking restrictions, or technical delays caused by:
• Banks
• ACH systems
• Merchant processors
• Financial institutions
• Third-party payment platforms
Refunds, security deposit returns, merchant reversals, ACH payments, or electronic transfers may be delayed due to circumstances outside the direct control of Buckhead Exotic Rentals LLC.
If Buckhead Exotic Rentals LLC elects to issue a duplicate, replacement, or alternative payment through:
• Zelle
• ACH transfer
• Wire transfer
• Merchant reversal
• Other approved methods
the renter must first execute and sign any acknowledgment, release, duplicate-payment agreement, repayment agreement, indemnification agreement, or documentation requested by Buckhead Exotic Rentals LLC.
The renter acknowledges that if an original pending payment later clears after an alternative payment has been issued, the renter must immediately return any duplicate funds received.
Once required documentation is signed and approved, Buckhead Exotic Rentals LLC shall process the alternative payment accordingly.
Buckhead Exotic Rentals LLC shall not be liable for delays caused by financial institutions or third-party payment providers.
FUEL POLICY
Vehicles must be returned with the same fuel level provided at delivery.
Failure to do so may result in:
• $100 fuel fee
• Refueling charges
SMOKING POLICY
All vehicles are strictly non-smoking.
This includes:
• Cigarettes
• Cigars
• Marijuana
• Vapes
• E-cigarettes
• Hookah
• Smoke residue or odor
Violation may result in:
Minimum $1,000 Smoking Fee
plus additional cleaning, detailing, odor-removal, or loss-of-use charges.
MILEAGE POLICY
Mileage limits apply unless otherwise agreed in writing.
Mileage overages must be paid immediately upon return and may be charged to any payment method on file.
RENTAL PERIOD, EXTENSIONS & VEHICLE RECOVERY
Rentals are billed in 24-hour increments unless otherwise agreed.
All rentals include a one-hour grace period.
Extensions must be approved and paid before the scheduled return time.
If the vehicle is not returned on time, Buckhead Exotic Rentals LLC may:
• Charge additional rental fees
• Charge late fees
• Recover the vehicle
• Disable or locate the vehicle where legally permitted
• Notify law enforcement
• Pursue civil or collection remedies
LATE RETURN FEES
Unauthorized late returns may be charged at:
Up To Two (2) Times The Standard Daily Rental Rate
in addition to towing, recovery, storage, and administrative costs.
USE RESTRICTIONS
Vehicles may not be driven outside Georgia without written approval.
Prohibited use includes:
• Racing
• Burnouts
• Donuts
• Track use
• Reckless driving
• Excessive speeding
• Driving under the influence
• Commercial ride-sharing
• Illegal activity
• Unauthorized filming
• Subleasing
GPS & VEHICLE MONITORING
Vehicles may contain:
• GPS tracking systems
• Speed monitoring systems
• Telematics systems
• Cameras
• Vehicle recovery systems
Tampering with such systems is prohibited.
ACCIDENTS & INCIDENTS
The renter must immediately notify Buckhead Exotic Rentals LLC regarding:
• Accidents
• Damage
• Theft
• Mechanical issues
• Warning lights
• Police involvement
• Towing incidents
Police reports are required for accidents involving third parties.
CHARGEBACKS, FALSE CLAIMS & COLLECTION
Unauthorized chargebacks, fraudulent disputes, payment reversals, or knowingly false fraud claims constitute a material breach of this Agreement.
Buckhead Exotic Rentals LLC reserves the right to preserve and provide all documentation including:
• GPS records
• Payment records
• Screenshots
• Emails
• Text messages
• Videos
• Inspection photos
• Signed agreements
to banks, processors, insurers, attorneys, collection agencies, courts, or law enforcement.
CUSTOMER REVIEWS, FALSE STATEMENTS & ACTIVE RESOLUTION
The renter agrees to communicate in good faith with Buckhead Exotic Rentals LLC regarding any refund, security deposit, payment delay, dispute, or processing issue before publishing public accusations, knowingly false fraud claims, misleading reviews, defamatory statements, or malicious content regarding Buckhead Exotic Rentals LLC, its owners, employees, contractors, affiliates, vehicles, or services.
If Buckhead Exotic Rentals LLC is actively communicating, processing payment, offering updates, providing documentation, offering alternative payment solutions, or otherwise working in good faith toward resolution of the matter, the renter agrees not to knowingly publish or maintain false, misleading, malicious, defamatory, or materially damaging public reviews about the company or statements.
If such a review, complaint, post, or public statement is made during an active resolution process, the renter agrees to immediately remove, retract the content upon written request from Buckhead Exotic Rentals LLC as a condition of continued payment accommodations, alternative payment arrangements, duplicate payment issuance, discretionary refunds, goodwill considerations, or continued resolution efforts.
Failure to remove knowingly false, misleading, defamatory, malicious, or materially incomplete content after written notice may constitute a material breach of this Agreement and may result in:
• Cancellation of discretionary payment accommodations
• Suspension of optional alternative payment methods
• Suspension of duplicate-payment processing
• Offset or forfeiture of all payments
• Collection efforts
• Legal action
• Recovery of damages, attorney’s fees, and related costs where permitted by applicable law
Nothing contained herein shall prohibit truthful consumer reviews, lawful statements of opinion, or rights otherwise protected under applicable law.
TOLLS, TICKETS & ADMINISTRATIVE FEES
The renter is fully responsible for:
• Tolls
• Parking violations
• Traffic citations
• Camera tickets
• Impound fees
• Towing charges
Buckhead Exotic Rentals LLC may charge:
Up To $250 Administrative Fee Per Violation
in addition to the original amount due.
WHEEL, TIRE & UNDERCARRIAGE DAMAGE
The renter is fully responsible for:
• Tire damage
• Wheel damage
• Rim damage
• Suspension damage
• Alignment damage
• Splitter damage
• Undercarriage damage
regardless of fault.
RECKLESS DRIVING & PERFORMANCE USE
The following are strictly prohibited:
• Racing
• Burnouts
• Launch control abuse
• Drifting
• Donuts
• Stunt driving
• Track driving
• Reckless driving
Violation may result in:
• Immediate termination
• Vehicle recovery
• Additional charges
• Denial of coverage
• Legal action
VEHICLE ABANDONMENT, IMPOUND & RECOVERY
The renter is fully responsible for:
• Towing fees
• Storage fees
• Recovery costs
• Attorney’s fees
• Administrative expenses
• Transportation costs
• Repossession costs
arising from abandonment, impoundment, seizure, or unlawful operation.
CLEANING & EXCESSIVE FILTH
Vehicles returned excessively dirty may incur:
Minimum $250 Cleaning Fee
Including:
• Smoke residue
• Pet hair
• Vomit
• Glitter
• Mud
• Sand
• Excessive trash
• Food waste
COMMERCIAL USE & CONTENT CREATION
Commercial filming, music videos, content creation, promotional use, paid appearances, or social media campaigns require prior written approval.
Additional fees may apply.
LOSS OF USE
The renter may be responsible for loss-of-use damages representing lost rental revenue while the vehicle is unavailable due to:
• Damage
• Theft
• Repairs
• Mechanical abuse
• Accidents
FRAUD PREVENTION & VERIFICATION
Buckhead Exotic Rentals LLC reserves the right to deny, terminate, cancel, refuse, or recover any rental due to:
• Suspected fraud
• Identity concerns
• Payment verification issues
• Chargeback risk
• False information
• Suspicious activity
at the sole discretion of the Company.
INDEMNIFICATION
The renter agrees to indemnify and hold harmless Buckhead Exotic Rentals LLC, its owners, employees, affiliates, contractors, and representatives from claims, liabilities, damages, losses, or expenses arising from:
• Use of the vehicle
• Breach of this Agreement
• Unauthorized drivers
• Payment disputes
• Traffic violations
• Negligent conduct
• Damage during the rental period
LIMITATION OF LIABILITY
Buckhead Exotic Rentals LLC’s liability shall be limited to the amount paid for the rental at issue.
Buckhead Exotic Rentals LLC shall not be liable for:
• Indirect damages
• Consequential damages
• Travel interruptions
• Lost profits
• Missed reservations
• Replacement transportation
• Personal property loss
GOVERNING LAW & VENUE
This Agreement shall be governed under the laws of the State of Georgia.
Venue for any dispute shall lie exclusively in:
Fulton County, Georgia
ELECTRONIC RECORDS & COMMUNICATIONS
Electronic records including:
• Emails
• Text messages
• Screenshots
• GPS logs
• Payment confirmations
• Digital signatures
• Photos and videos
may be used as valid evidence and documentation relating to the rental and this Agreement.
ENTIRE AGREEMENT
These Terms & Conditions constitute the full and complete agreement between the renter and Buckhead Exotic Rentals LLC.
This Agreement supersedes all prior agreements, contracts, invoices, negotiations, emails, text messages, advertisements, verbal statements, promises, or understandings unless expressly confirmed in writing by Buckhead Exotic Rentals LLC.
By submitting payment, signing electronically, accepting delivery, operating a vehicle, taking possession of a vehicle, or continuing with services from Buckhead Exotic Rentals LLC, the renter acknowledges and agrees to these Terms &Conditions in full.